Complete the form and receive a personalized quote for your maritime shipment in less than 4 hours.
✔ No-obligation quote
✔ Guaranteed response within 4 hours
✔ Personalized consultation included
✔ Preferential rates available
🇺🇸 United States
- Los Angeles – 7-10 days
- Long Beach – 7-10 days
- Houston – 3-5 days
- New Orleans – 4-6 days
- New York – 8-12 days
🌏 Asia
- Shanghai – 18-22 days
- Yokohama – 15-18 days
- Busan – 16-20 days
- Hong Kong – 20-24 days
- Singapore – 25-28 days
🇪🇺 Europe
- Hamburg – 16-20 days
- Rotterdam – 15-18 days
- Valencia – 14-17 days
- Le Havre – 16-19 days
- Antwerp – 17-21 days
🌎 South America
- Santos – 12-15 days
- Buenos Aires – 14-18 days
- Valparaíso – 10-14 days
- Callao – 8-12 days
- Cartagena – 6-9 days
🇺🇸 United States Ports
🇨🇦 Canadian Ports
"As a manufacturing company, we needed a reliable partner for our shipments to the United States. Loyalty Logistics exceeded our expectations."
"The refrigerated cargo service is exceptional. Our perishable products arrive in perfect condition to Europe thanks to their expertise."
"Loyalty Logistics has helped us expand our business to Asia. Their professional team and competitive rates have been key to our export success."
Frequently Asked Questions
FCL (Full Container Load) means you rent an entire container exclusively for your cargo, regardless of whether you fill it completely. This option offers greater security, faster transit times, and is ideal for larger shipments or high-value goods.
LCL (Less Container Load) means your cargo shares container space with other shippers’ goods. This is more economical for smaller shipments but may involve longer transit times due to consolidation and deconsolidation processes.
Transit times vary by destination:
- • United States: 3-12 days (depending on port)
- • Asia: 15-28 days
- • Europe: 14-21 days
- • South America: 6-18 days
These times include port-to-port transit and may vary based on weather conditions, port congestion, and customs procedures.
Essential documents include:
- • Commercial Invoice: Details of goods and transaction
- • Packing List: Detailed contents of each package
- • Bill of Lading (B/L): Transport contract and receipt
- • Certificate of Origin: Proves goods’ origin country
- • Export Declaration: Required by Mexican customs
- • Insurance Certificate: If cargo insurance is purchased
- • Special Permits: For regulated goods (food, chemicals, etc.)
We help prepare and verify all required documentation to ensure smooth customs clearance.
Shipping costs depend on several factors:
- • Destination: Distance and route complexity
- • Container type: 20′, 40′, 40’HC, or refrigerated
- • Service type: FCL vs. LCL
- • Season: Peak season rates may be higher
- • Cargo type: Dangerous or special cargo may cost more
- • Additional services: Insurance, customs, inland transport
We provide detailed, transparent quotes with no hidden fees. Request a free quote to get accurate pricing for your specific shipment.
While not legally required, cargo insurance is highly recommended for several reasons:
- • Carrier liability is limited: Shipping lines have limited liability per package
- • Comprehensive coverage: Protects against theft, damage, and general average
- • Peace of mind: Covers full value of your goods
- • Affordable rates: Typically 0.1-0.3% of cargo value
- • Required for financing: Banks often require insurance for letters of credit
We offer competitive marine insurance rates and handle all claims processes on your behalf.
Yes! We provide comprehensive tracking services:
- Online portal: 24/7 access to shipment status
- Automatic notifications: Email/SMS updates on key milestones
- Vessel tracking: Real-time ship position and estimated arrival
- Mobile app: Track shipments on your smartphone
- Milestone alerts: Departure, transit, arrival, and customs clearance
- Document access: Download copies of shipping documents
You’ll receive tracking information immediately after booking confirmation.
Prohibited items include:
- Illegal substances: Drugs, narcotics, controlled substances
- Weapons and ammunition: Firearms, explosives, military equipment
- Hazardous materials: Without proper permits and packaging
- Perishables without permits: Fresh food, plants, animals
- Counterfeit goods: Fake branded products
- Cultural artifacts: Archaeological pieces, protected cultural items
- Currency and securities: Cash, bonds, negotiable instruments
We can help determine if your specific products require special permits or have restrictions in the destination country.
Proper packaging is essential for safe transport:
- Weatherproof packaging: Protect against moisture and salt air
- Secure palletizing: Use proper wood pallets and stretch wrap
- Weight distribution: Ensure balanced loading in containers
- Fragile items: Extra cushioning and “FRAGILE” markings
- Hazardous materials: Special UN-certified packaging
- Clear labeling: Contents, handling instructions, contact info
- Documentation: Accurate packing lists and descriptions
Our team can provide packaging guidelines and arrange professional packing services if needed.
We’re committed to resolving any issues promptly:
- Immediate notification: We inform you of any delays or issues
- Damage claims: Full assistance with insurance claims process
- Alternative solutions: Re-routing or expedited services when possible
- Documentation support: Photos, surveys, and reports for claims
- Customer service: Dedicated account manager throughout resolution
- Prevention measures: Analysis to prevent future occurrences
Our 98% on-time delivery rate reflects our commitment to reliable service, but when issues arise, we handle them professionally and transparently.
Yes! We offer complete door-to-door logistics solutions:
- Origin pickup: Collection from your facility anywhere in Mexico
- Export handling: Customs clearance and port procedures
- Maritime transport: Ocean freight to destination port
- Import clearance: Destination customs procedures
- Final delivery: Transport to consignee’s address
- Single point of contact: One provider for the entire journey
- Transparent pricing: All-inclusive quotes available
This service simplifies logistics management and often provides better rates through our integrated network.